Tech Support

What events can be advertised in JMS forums?
JMS maintains the forums for use by JMS participants and occasionally third parties. JMS reserves the right to monitor and remove forum content on the pages...
Mon, 12 Oct, 2020 at 8:11 AM
Someone posted something inappropriate on the site. What do I do?
            Please email support@jmshockey.freshdesk.com and detail the incident so we can correct the problem immediately.
Sat, 26 Dec, 2020 at 3:23 PM
What are the privacy controls and where are they?
You can adjust your privacy settings --which control a variety of information shown with your profile throughout the site, including game history and name o...
Mon, 12 Oct, 2020 at 8:11 AM
I forgot my password; what do I do?
If you have forgotten your password, first try to reset your password using the password reset page by visiting http://jmshockey.com/resetting/request Chec...
Mon, 12 Oct, 2020 at 8:11 AM
What internet browsers does the JMS website support?
The JMS website is designed to work on a variety of platforms, especially mobile devices. Specifically, we aim to support the following browsers: Chrome, Fi...
Sat, 26 Dec, 2020 at 3:25 PM
I have a question that isn't answered here in the FAQ; what do I do?
If you need help and the FAQ topics covered do not already answer your question, you can send an email to support@jmshockey.freshdesk.com and we will get...
Sat, 26 Dec, 2020 at 3:28 PM
I think I signed up for the Notify List; how can I tell?
Click on the link for the Game in question; if you see a checkmark in the box that says "Notify me if . . .," you are signed up to be notified ...
Mon, 12 Oct, 2020 at 8:12 AM
How do I cancel from the Notify List for a game?
Go to the page of the game for which you signed up to receive notifications and uncheck the box you checked to sign up for notifications. 
Mon, 12 Oct, 2020 at 8:12 AM
How do I use the Games page?
The Games page opens when you log in to your JMS account. By default, the Games page will display sessions you are eligible to play. In other words, the gam...
Mon, 12 Oct, 2020 at 8:12 AM
I’m having trouble changing the credit card on file.
On a machine (not phone) and click on balance. This brings up the account History page.  Click the blue "Add Money" button and you're t...
Mon, 12 Oct, 2020 at 8:12 AM